Shipping policy

SHIPPING POLICY

Thank you for shopping with NOMELLA Luxe Beauty.

ORDER PROCESSING

Orders are processed before shipment. Processing times may vary depending on the product, order volume, and destination. Processing time is separate from the estimated delivery time.

SHIPPING DESTINATIONS

We ship to selected countries and regions where delivery is available. Available shipping options and charges are calculated based on the delivery destination and the products in your order.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your delivery address, package weight, and available shipping method. The final shipping charge will be displayed before you complete your purchase.

DELIVERY TIMES

Estimated delivery times are displayed at checkout when available. Delivery estimates begin after an order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs procedures, carrier delays, weather conditions, public holidays, or other circumstances outside our reasonable control.

ORDER TRACKING

Where tracking is available, tracking information will be provided after your order has been shipped.

CUSTOMS, DUTIES AND TAXES

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where these charges are not collected at checkout, the customer may be responsible for paying them upon delivery.

INCORRECT OR INCOMPLETE ADDRESS

Customers are responsible for providing a complete and accurate delivery address at checkout. Please check your shipping information carefully before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

ORDER ISSUES

If your order arrives damaged, incorrect, or you experience a delivery issue, please contact us as soon as possible at fortunasgems777@gmail.com. Please include your order number and relevant details so we can assist you.

CONTACT US

If you have any questions about shipping or your order, please contact us at:

fortunasgems777@gmail.com